Frequently Asked Questions

Everything you need to know about shopping with wagwear.

How do I determine the right size for my pet?

We provide a detailed size guide on every product page. We recommend measuring your pet's neck, chest girth, and back length to ensure the perfect fit for our jackets and harnesses.

What is your return and exchange policy?

We offer a 30-day return policy for all items in original, unworn condition with tags attached. Please note that for hygiene reasons, certain seasonal items may be final sale.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your gear sooner.

Are your products machine washable?

Most of our canvas and nylon products are machine washable on a cold, gentle cycle. We recommend air drying to maintain the integrity of the materials and hardware.

Do you ship internationally?

Yes, wagwear ships to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.